Privacy Policy

Last updated: March 28, 2026

1. Data We Collect

Trabot.ai collects and processes data necessary to provide AI-driven messaging services via WhatsApp. This includes your WhatsApp Business Account (WABA) credentials, phone numbers, and incoming message logs.

2. Use of AI (OpenAI & Meta API)

Messages are processed by our secure server and, when necessary, sent to OpenAI for response generation. We utilize a "Rolling Memory" strategy to optimize token consumption. Your data is never used to train global AI models without your express consent.

3. Data Security & Caching

We implement industry-standard encryption and LRU caching (Least Recently Used) to minimize disk exposure and maximize data security. Client configurations are securely isolated in our multi-tenant architecture.

4. Your Rights

You have the right to access, rectify, or request the deletion of your data at any time via your dashboard or by visiting our Data Deletion page.